The issue is resolved.
We implemented a fix and currently monitoring the result. Users should be able to login once again.
We've identified the root cause and are implementing a fix for the issue.
We are currently investigating this incident.
Rollback of this encoding change is complete. Any session JWTs minted during this time should be refreshed. Please feel free to contact email@example.com with any questions.
Stytch released an encoding change to our for session management JWTs that resulted in errors for some third party JWT decoding libraries.
We identified the issue and rolled back to resolve it within minutes.
Any end user that loaded new data (opened a new tab, navigated to the site) would be unable to use the SDK features.
No notices reported this month
Apr 2022 to Jun 2022