Stytch - Notice history

All systems operational

Live API - Operational

100% - uptime
May 2024 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

Test API - Operational

100% - uptime
May 2024 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

Javascript SDK - Operational

100% - uptime
May 2024 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

Device Fingerprinting - Operational

100% - uptime
May 2024 · 100.00%Jun · 100.00%Jul · 99.988%

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May 2024
Jun 2024
Jul 2024

Website - Operational

100% - uptime
May 2024 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

Notice history

Jul 2024

Increased errors in Device Fingerprinting
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating
    We are currently investigating this incident.
Small increase in 5xx errors
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our team mitigated the majority of these 5xx errors, but we're still seeing a very small number that we're continuing to work on fully resolving.

  • Investigating
    Investigating

    We saw a very small increase in 5xx errors starting at 15:07 UTC.

    Our team was alerted immediately and mitigated the majority of these, but we're still seeing a very small number of 5xx errors that we're continuing to work on fully resolving.

Increased errors sending SMS in North America
  • Resolved
    Resolved

    SMS sending is back to normal.

  • Monitoring
    Monitoring

    Some North American phone networks are encountering increased errors across both our primary and secondary SMS providers. Currently this is affected ~2% of attempted SMS sends.

    We're working with our providers to improve deliverability; we will continue to monitor.

Jun 2024

Dashboard event logs delayed
  • Resolved
    Resolved

    Individual Event logs in our Dashboard may be duplicated or missing from approximately 2024-06-06T04:30Z to 2024-06-06T12:00Z. Logs created after this timestamp are updating as expected.

    There is no impact to our API behavior.

    Our team is working on de-duplicating logs and we'll update this incident when that work is complete.

  • Investigating
    Investigating

    The event logs we surface in our Dashboard are currently delayed. Stytch API functionality is unaffected. We're investigating the issue.

May 2024

Elevated 5xx error rates affecting small percentage of requests
  • Resolved
    Resolved

    The incident has been resolved.

  • Monitoring
    Monitoring

    Error rates have decreased to normal levels. We're continuing to monitor.

  • Investigating
    Investigating

    We're currently investigating an elevated rate of 5xx errors affecting a small percentage of requests. We'll continue to post updates here.

May 2024 to Jul 2024

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