Stytch - Notice history

All systems operational

Live API - Operational

100% - uptime
May 2025 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2025
Jun 2025
Jul 2025

Test API - Operational

100% - uptime
May 2025 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2025
Jun 2025
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Javascript SDK - Operational

100% - uptime
May 2025 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2025
Jun 2025
Jul 2025

Device Fingerprinting - Operational

100% - uptime
May 2025 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2025
Jun 2025
Jul 2025

Dashboard - Operational

100% - uptime
May 2025 · 99.971%Jun · 100.00%Jul · 100.00%

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May 2025
Jun 2025
Jul 2025

Message deliverability - Operational

100% - uptime
May 2025 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

Bounce rate for email sending is high
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025

Spike in 5XX errors
  • Resolved
    Resolved
    This incident has been resolved.

May 2025

Some Dashboard pages inaccessible
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The vendor fixed the issue. You may still see issues as the cache is cleared. We are monitoring to verify the fix

  • Identified
    Identified

    An issue with a third-party service Stytch utilizes is experiencing issues which is preventing certain Dashboard pages, like the Device Fingerprinting Dashboard, from being accessible.

    We are working with this vendor on a fix.

Increase in inappropriate 429 errors for SMS Sends in Consumer
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We saw elevated 429 rate limit errors inappropriately applied within our Consumer API for the OTPsSMSSend endpoint. Our B2B product and other SMS sending endpoints, e.g. OTPsSMSLoginOrCreate, were unaffected.

Delayed SMS - AT&T
  • Resolved
    Resolved

    We have confirmed that traffic has returned to normal.

  • Monitoring
    Monitoring

    We are seeing a recovery in SMS delivery delays and are continuing to monitor.

  • Investigating
    Investigating

    We are seeing delays in some SMS messages sent on AT&T across multiple messaging providers.

May 2025 to Jul 2025

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