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Recent notices

May 29, 2022

May 28, 2022

May 27, 2022

May 26, 2022

May 25, 2022

May 24, 2022

JWT expiration date encoding issue
  • Resolved
    May 24, 2022 at 10:20 PM

    Rollback of this encoding change is complete. Any session JWTs minted during this time should be refreshed. Please feel free to contact support@stytch.com with any questions.

  • Investigating
    May 24, 2022 at 9:15 PM

    Stytch released an encoding change to our for session management JWTs that resulted in errors for some third party JWT decoding libraries.

May 23, 2022

SDK failing to load for new sessions
  • Resolved
    May 23, 2022 at 7:37 PM

    We identified the issue and rolled back to resolve it within minutes.

  • Investigating
    May 23, 2022 at 7:27 PM

    Any end user that loaded new data (opened a new tab, navigated to the site) would be unable to use the SDK features.

May 22, 2022

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