Stytch - Missing or delayed SMS OTPs – Incident details

Missing or delayed SMS OTPs

ResolvedPartial outage 10%2 hours 28 minutes

Affected

Message deliverability

Partial outage from 4:00 PM to 6:15 PM, Operational from 6:15 PM to 6:29 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We've failed over to our secondary messaging provider and are monitoring deliverability rates.

  • InvestigatingUTC

    We are investigating missing or delayed SMS OTPs from our primary messaging provider to VOIP phone numbers.