Stytch - Small percentage of SMS requests resulting in 500 errors – Incident details

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Small percentage of SMS requests resulting in 500 errors

ResolvedDegraded performance57 minutes

Affected

Message deliverability

Degraded performance from 4:30 PM to 5:27 PM

  • ResolvedUTC

    This issue has been resolved.

  • InvestigatingUTC

    A small percentage of SMS requests are currently resulting in 500 / internal_server_errors due to an upstream messaging issue.