Stytch - Investigating SMS deliverability issues to AT&T Wireless – Incident details

Investigating SMS deliverability issues to AT&T Wireless

Resolved
Degraded performance
Started 3 days agoLasted about 3 hours

Affected

Message deliverability

Degraded performance from 2:30 PM to 4:43 PM, Operational from 4:43 PM to 5:00 PM

Updates
  • Resolved
    UTC
    Resolved

    SMS are being sent successfully to AT&T numbers.

  • Monitoring
    UTC
    Monitoring

    We've switched to an alternative messaging provider and are monitoring the result.

  • Investigating
    UTC
    Investigating

    We're currently investigating SMS deliverability issues to AT&T Wireless.