Stytch - Notice history

All systems operational

Live API - Operational

99.998% uptime
Nov 2025 · 100.00%Dec · 99.993%Jan 2026 · 100.00%

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Test API - Operational

99.998% uptime
Nov 2025 · 100.00%Dec · 99.993%Jan 2026 · 100.00%

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Javascript SDK - Operational

100.00% uptime
Nov 2025 · 100.00%Dec · 100.00%Jan 2026 · 100.00%

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Device Fingerprinting - Operational

100.00% uptime
Nov 2025 · 100.00%Dec · 100.00%Jan 2026 · 100.00%

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Dashboard - Operational

100.00% uptime
Nov 2025 · 100.00%Dec · 100.00%Jan 2026 · 100.00%

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Message deliverability - Operational

100.00% uptime
Nov 2025 · 100.00%Dec · 100.00%Jan 2026 · 100.00%

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Notice history

View current status

Jan 2026

Internal Logging Disruption
ResolvedDegraded performance32 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Event log streaming and internal logging in the Dashboard were interrupted for approximately 32 minutes. A fix was deployed, and the issue has been resolved.

Outlook incident - emails not getting delivered
Resolved
  • Resolved
    UTC
    Resolved

    We are currently aware of an upstream incident with Microsoft Outlook impacting email deliveries with several of our messaging providers over the past several days.
    This has been widely reported across the industry, but Microsoft has not shared any public commentary as of yet. We're looking into any ways we may be able to mitigate this until Microsoft addresses the issue.

    Though these issues are not causing any downtime in Stytch services, due to the popularity of Microsoft Outlook, we've created this incident for posterity for customers investigating downtime in their own systems.

    Customers that feel they are continuing to observe excessive deferrals and/or blocks should fill out the OLC Support request form at https://olcsupport.office.com.

Gmail incident - delayed emails
Resolved14 hours 28 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Reports of delivery issues has dropped but is still not back to normal.

    We're continuing to monitor.

  • Monitoring
    UTC
    Monitoring

    Continuing to monitor.

  • Investigating
    UTC
    Investigating

    Gmail is currently experiencing an incident that is causing delayed emails for end users.

    You can follow along with their incident here: https://www.google.com/appsstatus/dashboard/incidents/NNnDkY9CJ36annsfytjQ

    We'll be monitoring and will resolve this incident when we've confirmed delivery returns to normal for Gmail users.

Dec 2025

Increased 4XX and 5XX errors with Connected Apps
ResolvedPartial outage36 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified an issue with Connected Apps caused by a recent change and are currently implementing a fix.

Elevated error rates for SAML SSO flow
ResolvedDegraded performance22 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. SAML SSO traffic is healthy.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are actively investigating an elevated rate of SAML SSO errors.

Nov 2025

Inability to load frontend script from Cloudflare custom domain
ResolvedDegraded performance40 minutes
  • Resolved
    UTC
    Resolved

    During Cloudflare's 2025-11-18 incident, loading of Device Fingerprinting's frontend script was inaccessible for customers using a custom domain powered by Cloudflare.

    Any client that normally would have been fingerprinted during this time would have failed to do so and received no telemetry.

    Clients that had already loaded the script before this time period were unaffected.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Elevated error rate in API
ResolvedDegraded performance40 minutes
  • Resolved
    UTC
    Resolved

    During Cloudflare's 2025-11-18 incident, Stytch's services continued to operate as normal.

    However Stytch customers that use Cloudflare in their own infrastructure may have seen their requests to Stytch, either client or server side requests, fail to make it to the Stytch API, thus causing their auth flows to fail.

    Though the Cloudflare incident did not cause any downtime in Stytch services, due to the popularity of Cloudflare, we've created this incident for posterity for customers investigating downtime in their own systems.

  • Monitoring
    UTC
    Monitoring

    Services are recovering in the upstream provider, Cloudflare. Customers may continue to observe higher-than-normal error rates if they utilized Cloudflare in the meantime.

  • Investigating
    UTC
    Investigating

    We are currently investigating an increase in errors in the Stytch API due to impact from an upstream provider outage.

Increased latency in the live API
ResolvedDegraded performance14 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating issues with increased latency in the live API.

Device Fingerprinting pages unavailable in the Dashboard
ResolvedDegraded performance2 hours 56 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    For customers with access to Device Fingerprinting, the Device Fingerprinting Logs and Device Fingerprinting Rules pages are inaccessible.

    Fingerprint Lookups and other API calls are unaffected.

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