Notice history

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Resolved
August 18, 2023 at 12:16 AM
Resolved
August 18, 2023 at 12:16 AM
This incident has been resolved.
Monitoring
August 18, 2023 at 12:15 AM
Monitoring
August 18, 2023 at 12:15 AM
We've migrated to our secondary messaging provider and are seeing success return to normal.
Identified
August 18, 2023 at 12:06 AM
Identified
August 18, 2023 at 12:06 AM
Primary messaging provider is experiencing outage resulting in 500 errors for some SMS and WhatsApp requests in our API.
Investigating
August 18, 2023 at 12:01 AM
Investigating
August 18, 2023 at 12:01 AM
We are currently investigating this incident.

Resolved
August 08, 2023 at 10:49 PM
Resolved
August 08, 2023 at 10:49 PM
This incident has been resolved.

Our B2B API experienced an increased rate of 500s for approximately 12 minutes, 2023-08-08T22:37Z to 2023-08-08T22:49. If you had users try to login or create an account during this time, encourage them to try again.

You can reach out to support@stytch.com if you have any questions.
Monitoring
August 08, 2023 at 10:47 PM
Monitoring
August 08, 2023 at 10:47 PM
We implemented a fix and are currently monitoring the result.
Identified
August 08, 2023 at 10:42 PM
Identified
August 08, 2023 at 10:42 PM
We've identified the root cause and are working on a fix.
Investigating
August 08, 2023 at 10:37 PM
Investigating
August 08, 2023 at 10:37 PM
We are currently investigating a spike in 500's in our B2B API.

Resolved
July 20, 2023 at 11:08 PM
Resolved
July 20, 2023 at 11:08 PM
This incident has been resolved.
Investigating
July 20, 2023 at 10:18 PM
Investigating
July 20, 2023 at 10:18 PM
End users of projects with bot detection enabled on magic links were unable to log in via magic link.

Resolved
June 21, 2023 at 3:11 AM
Resolved
June 21, 2023 at 3:11 AM
This incident has been resolved.

Full postmortem is available here.
Monitoring
June 21, 2023 at 3:10 AM
Monitoring
June 21, 2023 at 3:10 AM
We implemented a fix and are currently monitoring the result.
Identified
June 21, 2023 at 3:08 AM
Identified
June 21, 2023 at 3:08 AM
We've identified the issue and are working on a fix.
Investigating
June 21, 2023 at 2:57 AM
Investigating
June 21, 2023 at 2:57 AM
We are currently investigating this incident.

Our JavaScript SDK and API are both experience a major outage.

Jun 2023 to Aug 2023

Stytch - Notice history