Stytch - Increase in inappropriate 429 errors for SMS Sends in Consumer – Incident details

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Increase in inappropriate 429 errors for SMS Sends in Consumer

ResolvedDegraded performance1 hour 11 minutes

Affected

Message deliverability

Degraded performance from 6:45 PM to 7:56 PM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We saw elevated 429 rate limit errors inappropriately applied within our Consumer API for the OTPsSMSSend endpoint. Our B2B product and other SMS sending endpoints, e.g. OTPsSMSLoginOrCreate, were unaffected.