We've resolved the root cause of the elevated 429 errors.
We're seeing an elevated number of 429 (rate limit) errors for calls to our session authentication endpoints. The rate limits are affecting a small percentage of total requests.
We're no longer seeing elevated 500 errors, and are continuing to monitor.
We're currently investigating elevated 500 errors returned by our API. The errors are affecting a small percentage of total API requests.
This incident has been resolved.
We've deployed a fix and the impact appears to be mitigated. Continuing to monitor.
We've identified the issue and are rolling out a fix.
We experienced elevated 500 errors in the Dashboard for about an hour, specifically for the User and Member Management tabs.
We have identified elevated 500 errors in the Stytch Dashboard, specifically for the User and Member Management tabs.
Underlying API and SDK functionality is unaffected.
This issue has been resolved.
We've rolled out a fix, and the Stytch Dashboard now loads properly. We'll continue to monitor.
We've identified an issue that's preventing the Stytch Dashboard from loading properly. We're currently deploying a fix.
We'll remain on our backup messaging provider until our primary provider recovers.
We've switched to a backup messaging provider and are seeing higher WhatsApp success rates. We'll continue to monitor.
We're seeing increased 500 errors in response to our WhatsApp endpoints. We're currently investigating.
Oct 2023 to Dec 2023