Stytch - Notice history

All systems operational

Live API - Operational

100% - uptime
Oct 2024 · 100.00%Nov · 99.975%Dec · 100.00%

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Oct 2024
Nov 2024
Dec 2024

Test API - Operational

100% - uptime
Oct 2024 · 100.00%Nov · 99.975%Dec · 100.00%

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Oct 2024
Nov 2024
Dec 2024

Javascript SDK - Operational

100% - uptime
Oct 2024 · 100.00%Nov · 99.975%Dec · 100.00%

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Oct 2024
Nov 2024
Dec 2024

Device Fingerprinting - Operational

100% - uptime
Oct 2024 · 100.00%Nov · 99.975%Dec · 100.00%

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Oct 2024
Nov 2024
Dec 2024

Website - Operational

100% - uptime
Oct 2024 · 100.00%Nov · 100.00%Dec · 100.00%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Increased email latency
  • Resolved
    Resolved

    Email sending is normal.

  • Monitoring
    Monitoring

    Email sending is once again healthy with the majority of emails arriving promptly. We're continuing to monitor.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing increased latency for some email addresses with email-based authentication methods. We are working with our messaging providers on a solution.

Nov 2024

Downtime in Stytch API
  • Resolved
    Resolved

    We implemented a fix and are currently seeing recovery.

    A postmortem of this incident can be found here.

  • Identified
    Identified

    We have identified the issue and are currently rolling back the change.

  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2024

Delayed SMS delivery
  • Resolved
    Resolved

    This incident has been resolved and delivery across both AT&T and Verizon phone numbers is back to normal.

  • Monitoring
    Monitoring

    SMS messages sent to AT&T numbers should be once again healthy.

    Verizon SMS messages are still seeing some delays.

  • Investigating
    Investigating

    An upstream provider incident is causing some SMS messages to be delayed. We're working with our providers to resolve.

    Both AT&T and Verizon phone numbers may see delays.

Delayed webhooks
  • Resolved
    Resolved

    This incident has been resolved; the delayed queue of webhooks has caught up without drops and new webhooks are arriving as expected.

  • Investigating
    Investigating

    Webhooks in our B2B API are delayed.

Oct 2024 to Dec 2024

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