Notice history

May 2022

Jun 2022

Jul 2022

May 2022

Jun 2022

Jul 2022

May 2022

Jun 2022

Jul 2022

May 2022

Jun 2022

Jul 2022

May 2022

Jun 2022

Jul 2022

Resolved
July 28, 2022 at 5:18 PM
Resolved
July 28, 2022 at 5:18 PM
The issue is now resolved.
Identified
July 28, 2022 at 5:05 PM
Identified
July 28, 2022 at 5:05 PM
We've identified an issue with emails getting sent and are working on a fix.

Resolved
June 22, 2022 at 5:56 PM
Resolved
June 22, 2022 at 5:56 PM
The issue is resolved.
Monitoring
June 22, 2022 at 5:42 PM
Monitoring
June 22, 2022 at 5:42 PM
We implemented a fix and currently monitoring the result. Users should be able to login once again.
Identified
June 22, 2022 at 5:36 PM
Identified
June 22, 2022 at 5:36 PM
We've identified the root cause and are implementing a fix for the issue.
Investigating
June 22, 2022 at 4:58 PM
Investigating
June 22, 2022 at 4:58 PM
We are currently investigating this incident.

Resolved
May 24, 2022 at 10:20 PM
Resolved
May 24, 2022 at 10:20 PM
Rollback of this encoding change is complete. Any session JWTs minted during this time should be refreshed. Please feel free to contact support@stytch.com with any questions.
Investigating
May 24, 2022 at 9:15 PM
Investigating
May 24, 2022 at 9:15 PM
Stytch released an encoding change to our for session management JWTs that resulted in errors for some third party JWT decoding libraries.

Resolved
May 23, 2022 at 7:37 PM
Resolved
May 23, 2022 at 7:37 PM
We identified the issue and rolled back to resolve it within minutes.
Investigating
May 23, 2022 at 7:27 PM
Investigating
May 23, 2022 at 7:27 PM
Any end user that loaded new data (opened a new tab, navigated to the site) would be unable to use the SDK features.

May 2022 to Jul 2022

Stytch - Notice history