Stytch - Missing or delayed SMS OTPs – Incident details

All systems operational

Missing or delayed SMS OTPs

Resolved
Partial outage 10 %
Started 1 day agoLasted 2 hours 28 minutes

Affected

Message deliverability

Partial outage from 4:00 PM to 6:15 PM, Operational from 6:15 PM to 6:29 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've failed over to our secondary messaging provider and are monitoring deliverability rates.

  • Investigating
    UTC
    Investigating

    We are investigating missing or delayed SMS OTPs from our primary messaging provider to VOIP phone numbers.