Stytch - Notice history

All systems operational

Live API - Operational

99.974% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 99.923%

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Jun 2024
Jul 2024
Aug 2024

Test API - Operational

99.974% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 99.923%

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Jun 2024
Jul 2024
Aug 2024

Javascript SDK - Operational

99.974% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 99.923%

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Jun 2024
Jul 2024
Aug 2024

Device Fingerprinting - Operational

99.980% uptime
Jun 2024 · 100.00%Jul · 99.988%Aug · 99.954%

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Jun 2024
Jul 2024
Aug 2024

Dashboard - Operational

99.982% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 99.948%

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Jun 2024
Jul 2024
Aug 2024

Message deliverability - Operational

100.00% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Notice history

View current status

Aug 2024

Stytch Dashboard is down
ResolvedMajor outage22 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.
Increased 503 errors
ResolvedPartial outage1 hour 53 minutes
  • ResolvedUTC

    This incident has been resolved.

    Our post mortem for this incident may be found here.

  • InvestigatingUTC

    We are currently investigating an issue affecting our API causing an increase in 503 and 499 errors. We'll provide updates here.

    Only routes where a Stytch User are created or updated in our Consumer API are affected.

Device Fingerprint experiencing downtime
ResolvedPartial outage1 hour 7 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Certificate issues are causing some traffic to our DFP submit endpoint to fail. We are currently investigating the issue.

Jul 2024

Increased errors in Device Fingerprinting
ResolvedPartial outage17 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC
    We are currently investigating this incident.
Small increase in 5xx errors
ResolvedDegraded performance1 hour 48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Our team mitigated the majority of these 5xx errors, but we're still seeing a very small number that we're continuing to work on fully resolving.

  • InvestigatingUTC

    We saw a very small increase in 5xx errors starting at 15:07 UTC.

    Our team was alerted immediately and mitigated the majority of these, but we're still seeing a very small number of 5xx errors that we're continuing to work on fully resolving.

Increased errors sending SMS in North America
Resolved2 hours 59 minutes
  • ResolvedUTC

    SMS sending is back to normal.

  • MonitoringUTC

    Some North American phone networks are encountering increased errors across both our primary and secondary SMS providers. Currently this is affected ~2% of attempted SMS sends.

    We're working with our providers to improve deliverability; we will continue to monitor.

Jun 2024

Dashboard event logs delayed
ResolvedDegraded performance8 hours 22 minutes
  • ResolvedUTC

    Individual Event logs in our Dashboard may be duplicated or missing from approximately 2024-06-06T04:30Z to 2024-06-06T12:00Z. Logs created after this timestamp are updating as expected.

    There is no impact to our API behavior.

    Our team is working on de-duplicating logs and we'll update this incident when that work is complete.

  • InvestigatingUTC

    The event logs we surface in our Dashboard are currently delayed. Stytch API functionality is unaffected. We're investigating the issue.

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