Stytch - Notice history

All systems operational

Live API - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Test API - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Javascript SDK - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Device Fingerprinting - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.00%Aug · 99.988%

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Jun 2024
Jul 2024
Aug 2024

Website - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Stytch Dashboard is down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Increased 503 errors
  • Resolved
    Resolved

    This incident has been resolved.

    Our post mortem for this incident may be found here.

  • Investigating
    Investigating

    We are currently investigating an issue affecting our API causing an increase in 503 and 499 errors. We'll provide updates here.

    Only routes where a Stytch User are created or updated in our Consumer API are affected.

Device Fingerprint experiencing downtime
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Certificate issues are causing some traffic to our DFP submit endpoint to fail. We are currently investigating the issue.

Jul 2024

Increased errors in Device Fingerprinting
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating
    We are currently investigating this incident.
Small increase in 5xx errors
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our team mitigated the majority of these 5xx errors, but we're still seeing a very small number that we're continuing to work on fully resolving.

  • Investigating
    Investigating

    We saw a very small increase in 5xx errors starting at 15:07 UTC.

    Our team was alerted immediately and mitigated the majority of these, but we're still seeing a very small number of 5xx errors that we're continuing to work on fully resolving.

Increased errors sending SMS in North America
  • Resolved
    Resolved

    SMS sending is back to normal.

  • Monitoring
    Monitoring

    Some North American phone networks are encountering increased errors across both our primary and secondary SMS providers. Currently this is affected ~2% of attempted SMS sends.

    We're working with our providers to improve deliverability; we will continue to monitor.

Jun 2024

Dashboard event logs delayed
  • Resolved
    Resolved

    Individual Event logs in our Dashboard may be duplicated or missing from approximately 2024-06-06T04:30Z to 2024-06-06T12:00Z. Logs created after this timestamp are updating as expected.

    There is no impact to our API behavior.

    Our team is working on de-duplicating logs and we'll update this incident when that work is complete.

  • Investigating
    Investigating

    The event logs we surface in our Dashboard are currently delayed. Stytch API functionality is unaffected. We're investigating the issue.

Jun 2024 to Aug 2024

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