Stytch Status

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Jun 2023

Jul 2023

Aug 2023

Notice history

Resolved
August 18, 2023 at 12:16 AMUTC
Resolved
August 18, 2023 at 12:16 AMUTC
This incident has been resolved.
Monitoring
August 18, 2023 at 12:15 AMUTC
Monitoring
August 18, 2023 at 12:15 AMUTC
We've migrated to our secondary messaging provider and are seeing success return to normal.
Identified
August 18, 2023 at 12:06 AMUTC
Identified
August 18, 2023 at 12:06 AMUTC
Primary messaging provider is experiencing outage resulting in 500 errors for some SMS and WhatsApp requests in our API.
Investigating
August 18, 2023 at 12:01 AMUTC
Investigating
August 18, 2023 at 12:01 AMUTC
We are currently investigating this incident.

Resolved
August 08, 2023 at 10:49 PMUTC
Resolved
August 08, 2023 at 10:49 PMUTC
This incident has been resolved.

Our B2B API experienced an increased rate of 500s for approximately 12 minutes, 2023-08-08T22:37Z to 2023-08-08T22:49. If you had users try to login or create an account during this time, encourage them to try again.

You can reach out to support@stytch.com if you have any questions.
Monitoring
August 08, 2023 at 10:47 PMUTC
Monitoring
August 08, 2023 at 10:47 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
August 08, 2023 at 10:42 PMUTC
Identified
August 08, 2023 at 10:42 PMUTC
We've identified the root cause and are working on a fix.
Investigating
August 08, 2023 at 10:37 PMUTC
Investigating
August 08, 2023 at 10:37 PMUTC
We are currently investigating a spike in 500's in our B2B API.

Resolved
July 20, 2023 at 11:08 PMUTC
Resolved
July 20, 2023 at 11:08 PMUTC
This incident has been resolved.
Investigating
July 20, 2023 at 10:18 PMUTC
Investigating
July 20, 2023 at 10:18 PMUTC
End users of projects with bot detection enabled on magic links were unable to log in via magic link.

Resolved
June 21, 2023 at 3:11 AMUTC
Resolved
June 21, 2023 at 3:11 AMUTC
This incident has been resolved.

Full postmortem is available here.
Monitoring
June 21, 2023 at 3:10 AMUTC
Monitoring
June 21, 2023 at 3:10 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
June 21, 2023 at 3:08 AMUTC
Identified
June 21, 2023 at 3:08 AMUTC
We've identified the issue and are working on a fix.
Investigating
June 21, 2023 at 2:57 AMUTC
Investigating
June 21, 2023 at 2:57 AMUTC
We are currently investigating this incident.

Our JavaScript SDK and API are both experience a major outage.

Jun 2023 to Aug 2023