Stytch - Investigating increased latency – Incident details

All systems operational

Investigating increased latency

Resolved
Operational
Started almost 3 years agoLasted 33 minutes

Affected

Live API

Operational from 5:22 PM to 5:55 PM

Test API

Operational from 5:22 PM to 5:55 PM

Javascript SDK

Operational from 5:22 PM to 5:55 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The root cause of this event was an AWS networking incident that affected multiple regions. This AWS incident resulted in increased latency and a small increase in API errors (~0.1% of traffic) across our API for approximately 35 minutes today (17:20Z to 17:55Z).

  • Monitoring
    UTC
    Monitoring

    Our fix has returned API latency and errors to normal. We're continuing to monitor.

  • Identified
    UTC
    Identified

    We've identified an issue and deployed a fix for the issue. We're starting to see recovery and are continuing to monitor.

  • Investigating
    UTC
    Investigating

    We're investigating reports of increased latency in our API.