Stytch - Inability to load frontend script from Cloudflare custom domain – Incident details

Inability to load frontend script from Cloudflare custom domain

ResolvedDegraded performance40 minutes

Affected

Device Fingerprinting

Degraded performance from 11:30 AM to 12:10 PM

  • ResolvedUTC

    During Cloudflare's 2025-11-18 incident, loading of Device Fingerprinting's frontend script was inaccessible for customers using a custom domain powered by Cloudflare.

    Any client that normally would have been fingerprinted during this time would have failed to do so and received no telemetry.

    Clients that had already loaded the script before this time period were unaffected.

  • InvestigatingUTC
    We are currently investigating this incident.