Stytch - JWT expiration date encoding issue – Incident details

All systems operational

JWT expiration date encoding issue

Resolved
Partial outage
Started about 4 years agoLasted about 1 hour

Affected

Live API

Partial outage from 9:15 PM to 10:20 PM

Updates
  • Resolved
    UTC
    Resolved

    Rollback of this encoding change is complete. Any session JWTs minted during this time should be refreshed. Please feel free to contact support@stytch.com with any questions.

  • Investigating
    UTC
    Investigating

    Stytch released an encoding change to our for session management JWTs that resulted in errors for some third party JWT decoding libraries.