Stytch - Notice history

All systems operational

Live API - Operational

99.986% uptime
Jun 2023 · 99.965%Jul · 100.00%Aug · 99.991%

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Jun 2023
Jul 2023
Aug 2023

Test API - Operational

100.00% uptime
Jun 2023 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2023
Jul 2023
Aug 2023

Javascript SDK - Operational

99.986% uptime
Jun 2023 · 99.965%Jul · 100.00%Aug · 99.991%

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Jun 2023
Jul 2023
Aug 2023

Device Fingerprinting - Operational

100.00% uptime
Jun 2023 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2023
Jul 2023
Aug 2023

Dashboard - Operational

100.00% uptime
Jun 2023 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2023
Jul 2023
Aug 2023

Message deliverability - Operational

100.00% uptime
Jun 2023 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2023
Jul 2023
Aug 2023

Notice history

View current status

Aug 2023

Primary messaging provider downtime
ResolvedDegraded performance15 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We've migrated to our secondary messaging provider and are seeing success return to normal.

  • IdentifiedUTC

    Primary messaging provider is experiencing outage resulting in 500 errors for some SMS and WhatsApp requests in our API.

  • InvestigatingUTC

    We are currently investigating this incident.

B2B outage
ResolvedPartial outage12 minutes
  • ResolvedUTC

    This incident has been resolved.

    Our B2B API experienced an increased rate of 500s for approximately 12 minutes, 2023-08-08T22:37Z to 2023-08-08T22:49. If you had users try to login or create an account during this time, encourage them to try again.

    You can reach out to support@stytch.com if you have any questions.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We've identified the root cause and are working on a fix.

  • InvestigatingUTC

    We are currently investigating a spike in 500's in our B2B API.

Jul 2023

Magic Links // bot detection experiencing downtime
ResolvedDegraded performance50 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    End users of projects with bot detection enabled on magic links were unable to log in via magic link.

Jun 2023

API Performance degraded
ResolvedMajor outage14 minutes
  • ResolvedUTC

    This incident has been resolved.

    Full postmortem is available here.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We've identified the issue and are working on a fix.

  • InvestigatingUTC

    We are currently investigating this incident.

    Our JavaScript SDK and API are both experience a major outage.

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