Stytch - Increased email latency – Incident details

Increased email latency

ResolvedDegraded performance17 hours 59 minutes

Affected

Live API

Degraded performance from 12:45 PM to 12:02 AM, Operational from 12:02 AM to 6:44 AM

Test API

Degraded performance from 12:45 PM to 12:02 AM, Operational from 12:02 AM to 6:44 AM

Javascript SDK

Degraded performance from 12:45 PM to 12:02 AM, Operational from 12:02 AM to 6:44 AM

  • ResolvedUTC

    Email sending is normal.

  • MonitoringUTC

    Email sending is once again healthy with the majority of emails arriving promptly. We're continuing to monitor.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently experiencing increased latency for some email addresses with email-based authentication methods. We are working with our messaging providers on a solution.