Stytch - Delayed SMS delivery – Incident details

Delayed SMS delivery

ResolvedDegraded performance7 hours 41 minutes

Affected

Live API

Degraded performance from 3:08 PM to 10:49 PM

Test API

Degraded performance from 3:08 PM to 10:49 PM

  • ResolvedUTC

    This incident has been resolved and delivery across both AT&T and Verizon phone numbers is back to normal.

  • MonitoringUTC

    SMS messages sent to AT&T numbers should be once again healthy.

    Verizon SMS messages are still seeing some delays.

  • InvestigatingUTC

    An upstream provider incident is causing some SMS messages to be delayed. We're working with our providers to resolve.

    Both AT&T and Verizon phone numbers may see delays.