Increased WhatsApp error rates - Incident details - Stytch - Status

Affected

Live API

Test API

ResolvedOctober 02, 2023 at 10:07 PMUTC
We'll remain on our backup messaging provider until our primary provider recovers.
MonitoringOctober 02, 2023 at 9:48 PMUTC
We've switched to a backup messaging provider and are seeing higher WhatsApp success rates. We'll continue to monitor.
InvestigatingOctober 02, 2023 at 9:41 PMUTC
We're seeing increased 500 errors in response to our WhatsApp endpoints. We're currently investigating.