Stytch - Investigating increased latency – Incident details

All systems operational

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Investigating increased latency

Resolved33 minutes

Affected

Live API

Operational from 5:22 PM to 5:55 PM

Test API

Operational from 5:22 PM to 5:55 PM

Javascript SDK

Operational from 5:22 PM to 5:55 PM

  • ResolvedUTC

    This incident has been resolved.

    The root cause of this event was an AWS networking incident that affected multiple regions. This AWS incident resulted in increased latency and a small increase in API errors (~0.1% of traffic) across our API for approximately 35 minutes today (17:20Z to 17:55Z).

  • MonitoringUTC

    Our fix has returned API latency and errors to normal. We're continuing to monitor.

  • IdentifiedUTC

    We've identified an issue and deployed a fix for the issue. We're starting to see recovery and are continuing to monitor.

  • InvestigatingUTC

    We're investigating reports of increased latency in our API.