Stytch - Elevated 429 (rate limit) errors for session authentication calls – Incident details

All systems operational

Elevated 429 (rate limit) errors for session authentication calls

Resolved
Degraded performance
Started over 2 years agoLasted about 6 hours

Affected

Live API

Degraded performance from 7:29 AM to 1:04 PM

Test API

Degraded performance from 7:29 AM to 1:04 PM

Javascript SDK

Degraded performance from 7:29 AM to 1:04 PM

Updates
  • Resolved
    UTC
    Resolved

    We've resolved the root cause of the elevated 429 errors.

  • Investigating
    UTC
    Investigating

    We're seeing an elevated number of 429 (rate limit) errors for calls to our session authentication endpoints. The rate limits are affecting a small percentage of total requests.