Increased WhatsApp error rates

Resolved
Degraded performance
Started 7 months ago Lasted 26 minutes

Affected

Live API
Test API
Updates
  • Resolved
    Resolved

    We'll remain on our backup messaging provider until our primary provider recovers.

  • Monitoring
    Monitoring

    We've switched to a backup messaging provider and are seeing higher WhatsApp success rates. We'll continue to monitor.

  • Investigating
    Investigating

    We're seeing increased 500 errors in response to our WhatsApp endpoints. We're currently investigating.