Stytch - API performance degraded – Incident details

All systems operational

API performance degraded

Resolved
Major outage
Started over 3 years agoLasted 14 minutes

Affected

Live API

Major outage from 9:10 PM to 9:24 PM

Javascript SDK

Major outage from 9:10 PM to 9:24 PM

Dashboard

Major outage from 9:10 PM to 9:24 PM

Updates
  • Monitoring
    UTC
    Monitoring

    We've implemented a fix for all Stytch services and will continue monitoring. Test and Live API environments, our SDKs, and our website are now functional.

    Our full postmortem for this event may be found in this blog post.

  • Resolved
    UTC
    Resolved

    The incident has been resolved; all Stytch systems are functional.

    Live API traffic returned to normal at 2023-02-23T09:24Z.
    Frontend SDK traffic returned to normal at 2023-02-23T09:33Z.

  • Identified
    UTC
    Identified

    We've implemented a fix for all Stytch services and will continue monitoring. Test and Live API environments, our SDKs, and our website are now functional.

  • Investigating
    UTC
    Investigating

    We're currently experiencing API downtime. Our team is actively working towards a resolution, and we will update this incident as soon as the issue has been mitigated.